277bet's Privacy Policy
A clear commitment on how your personal information is collected, stored, and used.
About This Policy
277bet is an online gaming and betting platform serving users in Bangladesh. This document gives a full account of how carefully we handle the personal information you provide while using our services.
This privacy policy applies to all services provided through the 277bet website (https://277betapk.cam) and its applications. By registering on or accessing the platform, you are considered to have accepted the terms of this policy. This policy operates together with our Terms and Conditions as part of the same framework.
What Information We Collect
Various types of information are collected when you create an account and use services on 277bet. This information comes from two main sources — what you provide directly, and what is collected automatically while you use the service.
1.1 Information You Provide Directly
- Full name and date of birth (for age verification)
- Mobile number and email address
- Password and security question answers
- Financial transaction details — bKash, Nagad, Rocket, or Upay account information for deposits and withdrawals
- National ID or other document details for identity verification (where applicable)
- Any messages or information provided when contacting our support team
1.2 Automatically Collected Information
- IP address, browser version, and device type
- Website usage patterns, page visit times, and duration
- Information collected through cookies and similar tracking technologies
- Gaming activity logs — records of bets, results, and account transactions
- General login time and location (city level, not precise GPS)
Purpose of Using Information
Information collected on 277bet is used only for specific, legitimate purposes. We never use your information for unnecessary purposes or to sell to third parties.
2.1 Service Operation and Improvement
- Creating accounts and verifying identity
- Processing deposits and withdrawals and ensuring the security of financial transactions
- Correctly delivering bonuses, cashback, and VIP benefits
- Resolving technical issues on the platform and improving service quality
- Preventing fraud and unauthorised access
2.2 Communication and Support
- Sending important account-related notifications
- Providing 24/7 support via live chat or email
- Resolving your requests and complaints
- Informing you of relevant offers and updates with your consent
2.3 Responsible Gaming Monitoring
We analyse user gaming behaviour to identify risky activity and provide timely assistance. This analysis is carried out as part of our Responsible Gaming policy.
Information Sharing and Disclosure
277bet never sells or transfers your personal information to third parties for commercial purposes. However, information may be shared to a limited extent for specific needs:
3.1 Service Provider Partners
Only relevant information may be shared with trusted service providers who assist with payment processing, technical infrastructure, and security monitoring. All such partners are bound by strict confidentiality agreements and may not use the information they receive for their own purposes.
3.2 Legal Obligations
We may be required to provide information to relevant authorities by court order or as demanded by applicable law. In such cases, we will provide only the information specifically requested.
3.3 Fraud Prevention
To protect the integrity of the platform and safeguard other users' interests, relevant information may be shared with the appropriate authorities in cases of confirmed fraud or unlawful activity.
Information Protection and Security
277bet treats the protection of your information as the highest priority. We use industry-standard technical and organisational measures to prevent unauthorised access, alteration, or damage.
4.1 Technical Security Measures
- All data transmitted through the website and app is secured via SSL encryption
- Passwords are stored using strong encryption algorithms — never in plain readable form
- Financial transaction data is stored separately in a secured environment
- Regular security audits and vulnerability assessments are conducted
4.2 Access Control
- Access to your information is restricted to authorised personnel only
- All staff are trained on privacy matters and bound by agreement
- Every system access is logged and monitored
Cookies and Tracking Technologies
The 277bet website uses cookies and similar tracking technologies. These are stored as small data files in your browser and help improve service quality.
5.1 Types of Cookies
- Essential cookies: Required to maintain login sessions, ensure security, and keep core services running.
- Functional cookies: Remember your preferences — language selection, display settings, and so on.
- Analytics cookies: Used to understand website usage patterns — which pages are visited most, where issues occur, and so on.
5.2 Cookie Control
You can control or reject cookies through your browser settings. However, disabling essential cookies may cause some parts of the service to not work correctly.
Data Retention and Duration
277bet retains your information only for as long as it is needed for the relevant purpose or required to meet legal obligations.
- Active account data: retained for as long as the account remains active.
- After account closure: financial transaction records are retained for a set period as required by law.
- Customer support communications: retained for a limited period for issue resolution and quality improvement.
- Once the set period has passed, information is securely deleted or anonymised.
Your Rights and Controls
As a 277bet user, you have the following rights over your own information:
7.1 Viewing and Correcting Information
You can log in to your account at any time to view the information stored in your profile and correct it if needed. If you have trouble correcting any information, our support team will assist you.
7.2 Requesting Data Deletion
When closing your account, you may request that your personal information be deleted. However, some information may need to be retained for a set period due to legal obligations.
7.3 Opting Out of Marketing Communications
If you do not wish to receive promotional messages or offers, you can opt out through your account settings or via the support team. However, important account notifications cannot be turned off.
7.4 Raising a Complaint
If you have any concerns about how your information is handled, contact our support team directly. Our support team is available in both Bengali and English, 24 hours a day, 7 days a week.
Protection of Minors' Information
277bet's services are strictly for individuals aged 21 or older. We do not knowingly collect any personal information from minors. If we suspect that a user has registered using a false age, the relevant account will be suspended immediately and any collected information will be deleted.
If a parent or legal guardian believes their child has provided information to 277bet, please contact our support team immediately.
Policy Changes and Updates
277bet reserves the right to update this privacy policy as needed. If significant changes are made, we will send a notification to your registered mobile number or email and publish the updated date on the website.
Continued use of the service after any changes means you are considered to have accepted the new policy. We therefore recommend reviewing this page regularly. To learn more about us, read our About Us page.
Contact and Support
If you have any questions, comments, or requests about this privacy policy, contact the 277bet support team:
- Live Chat: contact us directly 24/7 through the website or app
- Email: [email protected]
Our support team is available in both Bengali and English around the clock, 24 hours a day. We are committed to responding to any matter concerning your information as quickly as possible.